Gladius + your human BDC.
The honest scoreboard.

This isn't AI vs. your team. Your BDC reps are the closers. Gladius is the second shift that never sleeps — it covers what no human can cover alone so your people do what only humans can. Here's exactly who does what.

The gap no team can cover alone

Your BDC reps are good at their job. They're also human — they sleep, they take weekends, and there are only so many of them. That's not a people problem. It's a coverage problem. Here is the gap Gladius closes for them.

47%

Leads coming after 6pm

Nobody on the team is on the clock. These sit until morning — unless something has their back.

2.3 hours

Average first response, unassisted

By minute 6 the customer has moved on. No rep can manually beat a 47-second machine.

200/day

Raw leads burying your team

Hours of copy-paste triage that keeps your best reps off the phone with the buyers who matter.

Who covers what

The left column is the gap your team can't cover alone. The right column is the same team — with Gladius backing them.

The job
Your team, unassisted
Your team + Gladius
Response time (1st reply)
2.3 hours avg
Gladius answers in <60s, every time
After-hours coverage (6pm-9am)
Off the clock
Gladius holds the lead till your rep is back
Sunday / holiday leads
Off the clock
Gladius keeps it warm for Monday
Spanish + Spanglish leads
Escalated or dropped
Gladius handles natively, briefs the rep
200 raw leads a day
Buries the team in triage
Gladius works them all, hands up the hot ones
Appointment set rate
18% avg
34% — same team, double the calendar
Appointment show rate
38% avg
71% with AI confirmations + recovery
TCPA compliance
Training-dependent
Enforced before every message sends
Tireless follow-up (7+ touches)
Drops off after 2-3
Gladius never forgets a follow-up
Objection handling on first contact
Depends on who picked it up
Chris Voss playbook on every lead
Gets sharper over time
Only with coaching time you don't have
Gladius learns from your wins every night
Coverage when a rep is out
Leads pile up
Gladius keeps the pipeline moving

What your humans always own — Gladius hands these straight to them

Complex negotiation
Your rep owns it
Gladius escalates with full context
Emotional trust moments
Your rep owns it
Gladius hands off the second it senses it
Closing the deal on the floor
Your rep owns it
Gladius books the appointment for them
Relationship selling
Wins
Handoff briefing keeps humans informed
THE RIGHT ANSWER

Your BDC team + Gladius.
Not either/or.

Your BDC reps are amazing at what humans do best: relationships, nuanced negotiation, and closing on the floor. Let them do THAT. Let Gladius take the first 80% off their plate — the soul-crushing grind of replying to 200 internet leads a day — and hand them the hot ones already warmed up. Same team. Far more reach.

Gladius covers for the team:

  • • First response (under 60s, 24/7)
  • • Qualifying questions
  • • Early objection handling
  • • Appointment setting
  • • Morning-of confirmations
  • • No-show recovery
  • • Tireless nurture & follow-up

Your humans handle:

  • • Hot leads ready to buy
  • • Complex trade scenarios
  • • F&I conversations
  • • Escalations & complaints
  • • Showroom closings
  • • Delivery experiences
  • • Building long-term relationships

The math: Keep your team exactly as it is. Add Gladius Growth ($2,497/mo). Your set rate goes from 18% to 34% on the same 100 leads/mo — no new hires, no new hours.

+192 appointments a year for the team you already have — about $201,600 in new gross at a 35% close and $3,000 average.

Don't replace your BDC.
Arm them.

Your BDC team will love Gladius. It takes the 2am grind and the weekend pile off their plate so they spend their day on the conversations that actually close. Same team, finally unmissable.

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Invite-only onboarding · Or text the founder directly: 813-442-0253 — same-day reply

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